Cookie Policy


Last Updated: September 23, 2024

This Cookie Policy explains how Document Crunch, Inc. (“Document Crunch”, “we”, “us” or “our”) uses cookies and similar technologies. It explains what these technologies are and why we use them, as well as your rights to control our use of them. 

 

This Cookie Policy should be read in conjunction with our Privacy Policy. If you have any questions or concerns about the Cookie Policy or its implementation, please contact us at legal@documentcrunch.com.

 

1. What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

Other tracking technologies. Websites use a variety of tracking technologies, including web beacons (also known as tracking pixels), third-party tracking scripts, advertising pixels, and analytics tools. These technologies provide data on how visitors use websites and allow websites to serve personalized advertisements.

2. How do we use cookies?

We, our service providers, and our advertising partners automatically log information about an individual’s interactions with our website, such as:

  • Device information, such as computer or mobile device operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 5G), and general location information such as city, state, or geographic area.
  • Online activity information, such as pages or screens viewed, how long individuals spend on a page or screen, the website they visited before browsing to our website, navigation paths between pages or screens, information about activity on a page or screen, access times and duration of access, and whether individuals open our marketing emails or click links within them.

We use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser. We use persistent cookies, for example, to remember any preferences you have or choices you make when you use our website.

3. Types of cookies we use

  1.                   Strictly Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences.

Cookie

Duration

Description

crumb

session

Squarespace sets this cookie to prevent cross-site request forgery (CSRF).

JSESSIONID

session

New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application.

AWSALBCORS

7 days

Amazon Web Services sets this cookie for load balancing.

PHPSESSID

1 day

This cookie is native to PHP applications. The cookie stores and identifies a user's unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed.

AWSALB

7 days

AWSALB is an application load balancer cookie set by Amazon Web Services to map the session to the target.

cookieyes-consent

1 year

CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.

 

  1.                 Functional

Functional cookies help perform certain functions like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Cookie

Duration

Description

li_gc

6 months

Linkedin sets this cookie for storing visitor's consent regarding using cookies for non-essential purposes.

lidc

1 day

LinkedIn sets the lidc cookie to facilitate data center selection.

messagesUtk

6 months

HubSpot sets this cookie to recognize visitors who chat via the chatflows tool.

calltrk_nearest_tld

1 year 1 month 4 days

This cookie is a functional cookie set by CallRail. It is used to recognize a specific user when calling support and viewing user's navigation on the website.

 

  1.               Performance/ Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source to help us improve our website.

Cookie

Duration

Description

calltrk_referrer

1 year

Call Rail

calltrk_landing

1 year

This is a functionality cookie set by the CallRail. This cookie is used to store the landing page URL. It helps to accurately attribute the visitor source when displaying a tracking phone number.

_zitok

1 year

Zoom Info cookie

_cfuvid

1 year

Zoom Info

_lfa

1 year

This cookie is set by the provider Leadfeeder to identify the IP address of devices visiting the website, in order to retarget multiple users routing from the same IP address.

__hssrc

session

This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.

__hssc

1 hour

HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.

_hjSessionUser_*

1 year

Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.

_hjSession_*

1 hour

Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.

_gcl_au

3 months

Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.

__hstc

6 months

Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

hubspotutk

6 months

HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

_lfa_test_cookie_stored

Less than a minute

Leadfeeder helps provide quality leads.

wmc

1 year 1 month 4 days

Workable sets this cookie to assign a unique visitor ID for statistical purposes.

_ga

1 year 1 month 4 days

Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

_ga_*

1 year 1 month 4 days

Google Analytics sets this cookie to store and count page views.

_hjTLDTest

session

To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.

__cf_bm

1 year

Hubspot forms

__cf_bm

1 year

Hubspot forms

calltrk_referrer

1 year

Call Rail

_cfuvid

1 year

Zoom Info

_cfuvid

1 year

Zoom Info

ss_cvr

1 year

Squarespace analytics

ss_cvt

1 year

Squarespace analytics

 

  1.               Advertisement

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

Cookie

Duration

Description

bcookie

1 year

LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.

test_cookie

15 minutes

doubleclick.net sets this cookie to determine if the user's browser supports cookies.

IDE

1 year 24 days

Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile.

 

4. How you can control cookies

Cookie Settings

Depending on where you access our website from, you may be presented with a cookie banner or other tool to provide permissions before we or our service providers set non-essential cookies. In this case, we only set these non-essential cookies with your consent. Where this option is available, you may revoke your consent at any time with future effect by clicking on the Cookie Settings link above.

You can also limit online tracking by:

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser:
  • Blocking advertising ID use in your mobile settings. Your mobile device settings can provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
  • Using privacy plug-ins or browsers. You can block our website from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger or Ghostery, and configuring them to block third party cookies/trackers.
  • Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:
    • Platform opt-outs. Some of our partners offer opt-out features that let you opt-out of use of cookies. For example, for third party cookie opt-outs: Google Analytics (here), LinkedIn (here), DoubleClick (Google) (here).  

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on each browser and device that you use.

Do Not Track. Some Internet browsers can be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.             

5. How often will we update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. We will notify you of any material changes to this Cookie Policy prior to the changes becoming effective by posting the changes on this page and providing a more prominent notice with on-site or email notifications. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. 

The date at the top of this Cookie Policy indicates when it was last updated. 

6. Where can you get further information?

If you have any questions about our use of cookies, please contact us at legal@documentcrunch.com.